Overview
- Location: Ayia Napa, Cyprus
- Year: 2021
- Number of Rooms: 185
- Product Utilized: INSPINIA Touch Panel , Mini Server & VRF Add-ons
- Project Type: Luxury Hotel
Project Background
Amarande Hotel in Ayia Napa, Cyprus, has elevated guest comfort and operational efficiency by integrating Inspinia's advanced automation solutions. The INSPINIA 10SQ Touch Panels, serving as central hubs has provided intuitive and seamless control over all hospitality features and solutions.
To optimize climate control, the hotel utilizes the Inspinia Mini Server, which efficiently manages Variable Refrigerant Flow (VRF) systems. This integration ensures centralized control of heating and cooling, promoting energy efficiency while maintaining optimal comfort levels for guests. The seamless operation of these systems not only enhances the guest experience but also streamlines hotel operations, reflecting Amarande Hotel's commitment to combining cutting-edge technology with exceptional hospitality.
Challenge
The hotel needed a reliable, flexible, and user-friendly solution to manage various room functionalities that would accommodate diverse guest preferences:
- Providing Intuitive Environmental Control : The hotel required a solution that allowed guests to easily adjust room settings, including lighting, shutters, and temperature, without needing technical expertise. Balancing advanced functionality with user-friendly design was essential to ensure guests could comfortably personalize their room environment.
- Enhancing Privacy and Service Efficiency : Privacy and service efficiency were key priorities. The hotel needed a system where guests could easily signal "Do Not Disturb" or request room cleaning with a "Make Up Room" feature. Ensuring seamless communication with housekeeping was crucial for maintaining high service standards and guest satisfaction.
- Facilitating Quick Room Service Requests : The hotel wanted guests to conveniently request room service through the touch panel, directing these requests instantly to the appropriate service teams. Developing an efficient request-handling system that integrated smoothly with room service operations was essential to enhance guest convenience.
- Balancing Comfort with Energy Efficiency: The VRF Add-ons needed to provide precise temperature control while minimizing energy consumption to align with the hotel’s sustainability goals. Implementing an energy-efficient solution without compromising guest comfort posed a significant challenge.
- Achieving Seamless System Integration: Integrating Inspinia’s solution with existing hotel systems for HVAC, lighting, and guest services was vital for a cohesive guest experience. Ensuring reliable, uninterrupted operation across all systems required a technically robust and adaptable setup.
Solutions
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INSPINIA 10 SQ Touch Panels
The INSPINIA 10SQ Touch Panels, serving as central hubs has provided intuitive and seamless control over all hospitality features and solutions.
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INSPINIA Mini Server
Inspinia Mini Server controls VRF Systems, enabling seamless integration and centralized management of heating and cooling.
VRF Add-ons
The VRF Add-ons provide precise climate control, allowing guests to set their preferred room temperature with high accuracy and efficiency.
Cloud-Based Control
The INSPINIA system was built with cloud-based architecture, allowing for remote diagnostics, maintenance, and updates. This provided building managers with the ability to make system-wide changes, implement software updates, and address issues remotely.
Automated Scene Control
Guests can easily adjust lighting, shutters, and select pre-set scenarios such as "Do Not Disturb" and "Make Up Room," as well as submit room service requests.
Results
Enhanced Guest Satisfaction
Guests enjoy seamless control over their room environment, accessing all functions—lighting, climate, shading, and entertainment—from a single, user-friendly interface.
Improved Operational Efficiency
The centralized control system allows hotel staff to monitor and adjust room settings remotely, reducing the need for on-site visits and enabling quicker response times.
Increased Staff Productivity
Automation of routine tasks allows hotel staff to focus on delivering high-quality guest services, while remote management of room settings reduces time spent on manual adjustments.
Energy Savings and Sustainability
With occupancy-based adjustments for lighting, climate, and shading, the hotel has achieved significant energy savings.
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Improved Guest Privacy and Security
Inspinia delivered with an intelligent solution that allows guests to easily signal “Do Not Disturb” or request housekeeping through the “Make Up Room” feature.